Privacy Policy
We are JILL Language School.
We operate the website www.jill.cz.
To provide our services and manage our website, we process certain personal data.
The processing of personal data is governed primarily by the Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).
I. Personal Data Processing
A. Processing of Personal Data in the Case of Using the Contact Form
When you request our services (language courses, translations, interpreting), we will process the personal data you provide, primarily through the inquiry form and/or shopping cart. This data includes: name, surname, phone number, and email address.
Why do we need this information?
To contact you for further arrangements regarding our offer and, if necessary, to facilitate your translations, interpreting, or language courses.
On what legal basis?
This processing is based on Article 6(1)(b) of the GDPR – processing necessary for the performance of a contract or for taking steps at your request prior to entering into a contract.
How long will we process your personal data?
If we do not enter into further cooperation, we will process your data for up to 5 years from our last communication.
B. Processing of Personal Data in the Case of Purchase
When you order a translation, interpreting service, group, individual, or corporate course from us, we will handle the personal data you provide. This includes: name, surname, phone number, email, address, and the company’s name and identification details.
If you purchase a day camp for your children, we will process the personal data you provide, which includes: name, surname, phone number, email, names and birth dates of the enrolled children, their health insurance number, and any health information directly related to their stay at the camp.
Why do we need this information?
We need to process personal data to fulfill our contract and provide you with our services. Your contact details are necessary for communication regarding the status of your order, any complaints, or inquiries.
We will also process personal data to meet our legal obligations (mainly for accounting and tax purposes, and potentially for handling complaints).
On what legal basis do we process personal data?
This processing is based on Article 6(1)(b) of the GDPR – performance of a contract, and Article 6(1)(c) of the GDPR – compliance with our legal obligations.
How long will we process your personal data?
For the duration of providing our service and then for 5 years from the last provision of such service or delivery of goods.
C. Newsletters (Commercial Communications)
If you are a purchasing customer and have not opted out during your purchase, we will use your email address to send you our updates.
On what legal basis do we process personal data?
This is permitted under Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services.
How long will we process your personal data?
We will process your data for 5 years from your last purchase. You can unsubscribe from commercial communications at any time or contact us at: info@jill.cz.
II. Who has access to the data?
Your data will be kept with us. Some cooperating companies and individuals have limited access to necessary data as they assist us with the operation of our website. These include:
- Our affiliated companies within the JŠ JILL group
- Website operators and administrators
- The bank processing payments
- The email service provider
We process personal data solely within the European Union.
III. What you should know further
Our company has appointed a Data Protection Officer (DPO). Ms. Petra Rehorová is the designated DPO, and you can reach her via email at petra.rehorova@jill.cz or by phone at +420 606 193 709.
Our company does not engage in decision-making based on automated processing or profiling.
If you have any questions regarding the processing of personal data, please contact us at info@jill.cz or call +420 606 193 709.
IV. Use of Cookies
Cookies are text files containing a small amount of information that is downloaded to your device when you visit our website. These files are then sent back to the website or another website that recognizes them during each subsequent visit.
Cookies serve various functions, such as allowing efficient navigation between web pages, remembering your preferences, and generally improving the user experience. They can also ensure that online ads are better tailored to your interests and behaviors.
Our website uses the following types of cookies:
- Necessary Cookies: These are essential for the operation of the website, enabling functions such as logging into secure areas and other basic site features. This category of cookies cannot be disabled.
- Analytical/Statistical Cookies: These cookies help us recognize and count the number of visitors and see how they use the website. They help us improve the way our site works, for example, by making it easier for users to find what they are looking for. These cookies are activated only with your prior consent.
- Advertising Cookies: These are used to track preferences and deliver ads and content that are more relevant to your interests and online behavior. These cookies are activated only with your prior consent.
For detailed information about cookies, you can refer to the cookie settings bar on our website, and the current list can also be found in your web browser’s developer tools.
Consent can be given through the checkbox in the cookie consent bar. You can also refuse cookies or manage your cookie preferences through your web browser settings at any time.
V. Your Rights Regarding the Processing of Personal Data
Under GDPR regulations, you have several rights concerning your personal data, including:
- Access: You can request information about what personal data we are processing.
- Correction: You can ask us to update or correct your personal data.
- Restriction: You may request the restriction of processing in certain circumstances.
- Data Portability: In specific situations, you can request a copy of your personal data and, in some cases, its transfer to another organization.
- Deletion: You may ask us to delete your personal data under certain conditions.
- Objection: You have the right to object to processing based on legitimate interests.
If you believe that we are not handling your data correctly, you have the right to lodge a complaint with the Data Protection Authority or to take legal action.
These terms are effective from September 1, 2024.
